Frequently Asked
Questions

Aeko Soft is a software development company providing modern, scalable and innovative digital solutions including web development, mobile apps, software products, custom solutions and more to help businesses grow.

We provide blockchain, cryptocurrency, Web3, enterprise software, mobile and web application, UI/UX, product engineering, maintenance and digital growth services.

Choose a product or contact our team with your requirements. We will confirm the scope, licensing, delivery details and secure payment steps before your order proceeds.

Available payment methods depend on the selected service, currency and region. Our team confirms the supported secure payment options in your proposal or checkout.

Source-code delivery and ownership are stated clearly in the product license or approved custom-development agreement.

Yes. We can tailor features, branding, workflows, integrations, permissions and user experiences around your operational requirements.

Timing depends on project complexity, integrations and review cycles. After discovery, we provide a phased schedule with clear milestones and delivery expectations.

Yes. Deployment assistance, maintenance, updates and ongoing technical support can be included in your selected support plan.

Refund eligibility depends on the product, work completed and agreed terms. Please review the applicable refund policy or contact support for an order-specific assessment.

Use the contact page to send a secure message. Existing customers can also use the support channel provided with their product or project.

Yes. Aeko Soft works with clients internationally and coordinates communication, milestones and delivery remotely across time zones.

Product and implementation documentation is supplied through the relevant delivery or customer workspace. Contact support if you need access restored.

Yes. Maintenance plans can cover monitoring, backups, security updates, issue resolution, upgrades and planned product improvements.